I Was Contacted by Toyota Financial Services / Toyota Extra Care

Toyota Financial Services and Toyota Extra Care are sold exclusively at Toyota and Lexus dealerships. TFS does not conduct unsolicited phone or mail warranty campaigns. Any robocall or mailer claiming Toyota warranty affiliation is from a third-party company, not Toyota or TFS.

How to Verify Legitimacy

A legitimate contact from Toyota Financial Services / Toyota Extra Care will:

  • Provide a written service contract with coverage details
  • Identify the administrator and underwriter
  • Include a callback number matching Toyota Financial Services / Toyota Extra Care's official website
  • Not use pressure tactics or "final notice" language

Related

Frequently Asked Questions

I got a call about my Toyota warranty expiring -- is it Toyota?

No. Toyota does not call customers about expiring warranties through robocalls or unsolicited mail. The contact is from an unaffiliated third-party warranty seller.