Is National Auto Warranty Services a Scam?
National Auto Warranty Services (NAWS) is a Chesterfield, Missouri extended warranty company that generated exceptionally high consumer complaint volumes through aggressive direct mail and robocall marketing. The company's mailers used official-looking formats and language implying a government or manufacturer connection. FTC and state enforcement actions targeted the extended warranty industry during the period when NAWS was most active. Consumers who received or continue to receive contacts from National Auto Warranty Services should verify the company's current operating status and any applicable licensing before purchase and should report unsolicited contacts to the FTC at reportfraud.ftc.gov.
Government & Regulatory Actions
- FTC and multi-state enforcement: National Auto Warranty Services was among the extended warranty companies targeted in FTC and state attorney general enforcement actions related to deceptive telemarketing and direct mail practices during the late 2000s and early 2010s. The company generated among the highest consumer complaint volumes in the extended warranty industry.
What the Evidence Shows
National Auto Warranty Services has documented regulatory action from a government agency.
Related
Frequently Asked Questions
Was National Auto Warranty Services the subject of government action?
Yes. National Auto Warranty Services was among the extended warranty companies targeted by FTC and state attorney general enforcement actions related to deceptive telemarketing and direct mail. The company generated exceptionally high consumer complaint volumes.