National Auto Warranty Services Extended Warranty Review
National Auto Warranty Services (NAWS) is a Chesterfield, Missouri extended warranty company that generated exceptionally high consumer complaint volumes through aggressive direct mail and robocall marketing. The company's mailers used official-looking formats and language implying a government or manufacturer connection. FTC and state enforcement actions targeted the extended warranty industry during the period when NAWS was most active. Consumers who received or continue to receive contacts from National Auto Warranty Services should verify the company's current operating status and any applicable licensing before purchase and should report unsolicited contacts to the FTC at reportfraud.ftc.gov.
Regulatory Record
- FTC and multi-state enforcement: National Auto Warranty Services was among the extended warranty companies targeted in FTC and state attorney general enforcement actions related to deceptive telemarketing and direct mail practices during the late 2000s and early 2010s. The company generated among the highest consumer complaint volumes in the extended warranty industry.
Common Complaint Themes
- high-volume unsolicited robocalls
- misleading 'government notice' style mailers
- high-pressure sales practices
- claim denials
Sources
Related
Frequently Asked Questions
Is National Auto Warranty Services the same as a government notice?
No. National Auto Warranty Services is a private warranty marketing company. No government agency sends warranty marketing mailers or robocalls. The official-looking format is a marketing tactic.
What is National Auto Warranty Services?
National Auto Warranty Services (NAWS) is a Chesterfield, MO extended warranty company with documented FTC and state enforcement history related to deceptive marketing. The company generated among the highest consumer complaint volumes in the extended warranty industry.