Warranty companies in FTC Consumer Sentinel (reference page) Extended Warranty Review
The FTC's Consumer Sentinel Network is a database of consumer complaints shared with law enforcement. Auto warranty complaints represent one of the largest single categories in the database, with hundreds of thousands of complaints logged over the past decade. The FTC uses this data to identify enforcement targets and publish consumer alerts. Companies with high complaint counts in Consumer Sentinel are subject to investigation. Consumers can file a complaint at reportfraud.ftc.gov.
Regulatory Record
- Multiple auto warranty companies are catalogued in the FTC Consumer Sentinel Network database
Common Complaint Themes
- deceptive mailers
- unauthorized billing
- misrepresentation of coverage
Sources
- FTC Consumer Sentinel Network data book -- auto warranty complaint category (Retrieved: 2026-09-03)
Related
Frequently Asked Questions
How do I report a deceptive warranty company to the FTC?
File a complaint at reportfraud.ftc.gov. Include the company name, contact method, and details of what was said or sent.
What does the FTC do with auto warranty complaints?
The FTC compiles complaints in the Consumer Sentinel database, shares them with law enforcement, and uses patterns to initiate investigations and enforcement actions against repeat offenders.