I Was Contacted by CarShield
If you received a mailer, postcard, or phone call referencing CarShield, the contact may or may not have come directly from CarShield. Third-party lead brokers frequently use well-known warranty brand names in outbound campaigns without authorization. A legitimate contact from CarShield will provide a written service contract, identify the administrator (American Auto Shield), and list a callback number that matches the official CarShield website. 'Final notice' and 'expiring warranty' language in mailers is a marketing phrase, not an official notice from your vehicle manufacturer or dealership.
How to Verify Legitimacy
A legitimate contact from CarShield will:
- Provide a written service contract with coverage details
- Identify the administrator and underwriter
- Include a callback number matching CarShield's official website
- Not use pressure tactics or "final notice" language
Related
Frequently Asked Questions
Did CarShield really call me or was it a scammer using their name?
Third-party lead brokers frequently use well-known warranty brand names, including CarShield, in outbound calls without authorization. Ask for the administrator name (should be American Auto Shield), verify the callback number against carshield.com, and request written terms before sharing any payment information.
What does the 'final notice' on the mailer mean?
'Final notice' is a marketing phrase used to create urgency. It is not an official notice from your vehicle manufacturer, dealership, or any government agency.
How do I stop CarShield calls?
Register your number at donotcall.gov. If calls continue after 31 days, report them to the FTC at reportfraud.ftc.gov. You can also request written opt-out from CarShield directly.