I Was Contacted by CARCHEX

A mailer or call from CARCHEX may be from the company directly or from an affiliated lead partner. A legitimate CARCHEX contact will provide the specific administrator name and written contract terms before any payment. As a broker, CARCHEX works with multiple administrators - verify which one would handle your specific contract.

How to Verify Legitimacy

A legitimate contact from CARCHEX will:

  • Provide a written service contract with coverage details
  • Identify the administrator and underwriter
  • Include a callback number matching CARCHEX's official website
  • Not use pressure tactics or "final notice" language

Related

Frequently Asked Questions

Did CARCHEX call me?

CARCHEX uses telephone outbound and direct mail marketing. A legitimate CARCHEX representative will provide their company name, the administrator they work with, and written terms. Verify the callback number against carchex.com before sharing payment information.