I Was Contacted by American Auto Shield
American Auto Shield is the administrator for CarShield plans. A contact referencing American Auto Shield is typically related to an existing CarShield contract. If you received an unsolicited call referencing American Auto Shield in connection with a new purchase, verify the callback number against official CarShield channels and request written contract terms.
How to Verify Legitimacy
A legitimate contact from American Auto Shield will:
- Provide a written service contract with coverage details
- Identify the administrator and underwriter
- Include a callback number matching American Auto Shield's official website
- Not use pressure tactics or "final notice" language
Related
Frequently Asked Questions
American Auto Shield contacted me about my warranty - is this real?
If you have an existing CarShield contract, American Auto Shield may contact you about claims. For unsolicited contacts, verify the callback number against the official CarShield website and do not provide payment information without confirmation.